FAQs & How Does It Work

All bookings are made by the website https://k9pawpark.as.me/schedule.php

Book a session and complete the short registration form. P.S Double check you are booking for the correct date and time.

By pressing the Book Now button, you are agreeing to our terms and conditions (make sure you read them).

You will receive confirmation of your booking via email AND you will receive your padlock entry code 1-3 hours prior to arrival.

NOTE: If you do not get a booking email confirmation you have not booked the booking.

I hour time slots give you 55 mins of play time. 30 mins time slots give you 25 mins of play time.

You are welcome to extend these times by adding another slot/booking (if available). These times include unloading and loading of dogs and entering/exiting the field. Arrive at your scheduled time, not early or late. If you arrive late, the booking cannot be extended.

All costs are viewable in the services section.

We offer different pricing for dogs. 3 dogs are included in our standard rates. Additional charges are made for additional dogs, £2 per dog, please select the appropriate rate at booking depending on how many dogs you are bringing with you to your session.

Yes, we welcome dog walkers, trainers, specialist groups to book and enjoy the field. You are welcome to book using any of the rates on our website for the appropriate number of dogs you are bringing. Please see our Categories Price List for more information. All bookings can be made on our booking page via the website.

All of our availability is on the booking website, we are unable to offer any slots over and above what is online. Bookings do fill up fast so we recommend booking in advance for any particular days/times you want.

Absolutely, you can select multiple days/times at the booking page to book them all at once for you.

Yes, you can cancel your booking by logging into your account or clicking the link in your confirmation email, but we do not offer refunds. 24 hours notice is required for all cancellations. Providing 24 hours notice is given you can certainly reschedule your original booking to a date/time available. We encourage you to reschedule.

If you do not get a booking email confirmation immediately once you have booked/amended, you have not booked/amended the booking.

No, the session is for your private exclusive use. No other people/dogs will be there during your booked time. You are welcome to come with friends/family with up to the number of dogs you book for, but no one else will be using the field during your visit.

Our Business Waste Collection Service collects the dog waste on Tuesdays, should they collect whilst you are in the field, it is only a matter of 5 mins in total doing what they need to do. They do not enter the field, they enter the car park only and attend to the yellow bin positioned in the corner only.

Yes, you can make amendments to your booking, use the link in your confirmation email to amend your session. Amendments must be made 24 hours before the start of your session time.

Yes, once your booking is confirmed you will receive a confirmation email. If you did not, please first check it’s not in your junk email folder and you entered your email correctly when booking. You will also receive and email/text with the padlock codes a couple of hours prior to your booking starting.

Please contact us with the correct email/number (including the date/time of your booking) and we can amend for you.

There are many many reasons why dogs take advantage of dog fields, our field provides you with reassurance your dog is safe and you can enjoy your time together. We all know that dogs need regular exercise to keep them fit, active and stimulated. They also need more than just exercise, our field provides opportunities for investigation, exploration, interaction, sniffing (did you know that a dog sniffing is like humans reading a good book. Sniffing also tells dogs if their new friend is male or female, happy or aggressive, healthy or ill) as well as spending time alone, with you, if this is what they prefer too.

The field is relatively peaceful too so dogs can explore and play at their own pace, walk/run free and investigate their surroundings.

Absolutely. We have our agility section you can use for some training, but we also have lots of open space where you can practice recall etc.

Yes, its fine of course to bring your dog if she is in season. Just book the field exclusively for yourself. The field is secure and private. We do not allow dogs in season to attend social sessions.

Absolutely. A perfect place to let your puppy explore, play and learn off lead.  We ask that you make sure they are fully vaccinated before using the field.

For the health of all our canine visitors we ask that you do not bring a poorly dog to the field if they are under the weather.

We expect all dogs to be vaccinated as well as being up to date with flea/tick/worm treatments. Your documents may be requested. If your dog is showing any signs of illness, please do not use the dog field as a sign of respect to other users.

If you are hiring K9PAWPARK on your own (just you/your dog(s)) then for complete security and peace of mind, you can park actually inside the secure enclosed field, there is car parking for MAX 2 CARS inside the enclosed field area. Pull up to the deer gate, ensure your dog(s) are secure in the car whilst you get out, entry the padlock code, open the deer gate to its widest and hook onto the fence (for security) whilst you drive in, close deer gate behind you and re-fit the padlock on the deer gate and lock. You are now in a secure unloading area, unload dogs and make your way to the second deer gate and entry the field on foot, remember to close this second deer gate behind you. Place the hook on the catch.

If, however, you prefer to park in the large car park area, this is your choice. Just ensure unloading of dogs in the large car park area is done on the lead ONLY (as the field entrance gates off the road will be open).  Once dogs are safely unloaded and on lead, you may now enter the field via the ‘air-lock’ gate entry system, simply enter the code, walk in, close the gate behind you and lock. Walk towards the end of the air-lock area opening the next gate and into the 4 acre field. Close gate behind you and attach hook. Let dogs off lead.

No. This a public road and that area is not owned by the field.

No, the session is for your private use. No other people/dogs will be there during your booked time.

Yes, this will be shared with you prior to arrival on email. The code works BOTH entrance padlocks into the secure field.

Yes, absolutely.  We strongly suggest everyone shuts both gates while using the field and also use padlocks/hooks too. Keeping gates closed also lets others know the field is in use, and not to enter.

Yes, you can find our Field Etiquette and T&Cs under the T&Cs menu on top tool bar within the website.

We have plenty open space. The field is fully secured with 6ft deer fencing and further smaller base netting dug in, with a double gate main entrance, and air-lock entrance. We also have picnic bench/seating, accessible seating, a shelter, water for doggies, sensory area, agility area, sand pits, areas especially for smaller doggies, areas especially for bigger doggies, and poo bins are available.

You do need to bring your own poo bags.

We ask that you close all deer gate entrance gates and leave the larger main road gate (road side gate) open.